Frequently Asked Questions

Answers to common questions about Never Forget Me, tribute pages, and our free services

About Never Forget Me

What is Never Forget Me?

Never Forget Me was created in memory of our son Calvin James Wartnick, who suddenly and unexpectedly passed away on September 03, 2023. We wanted a place where other parents who have lost a child could keep their children's memories alive, while offering a support community of those who truly understand. Don't suffer from the grief due to the loss of your child alone.

Who is Never Forget Me for?

Never Forget Me is for parents, families, friends, and anyone who wants to honor and remember a child who has passed. Whether the loss was recent or many years ago, every child deserves to be remembered, and every family deserves a place where their child's life and memories can continue to be shared.

You do not need to be the child's parent to visit, leave a message, sign a guestbook, or share in their remembrance. Never Forget Me is free and open to anyone who wishes to remember and honor a child.

Does it cost anything?

No. Never Forget Me is completely free. There is no cost to create a tribute, add photos, memories, or other available content, or for family and friends to visit, sign the guestbook, and leave messages.

There are no subscription fees or charges to keep a tribute online. Our goal is to provide families with a lasting place to honor and remember their child, regardless of their ability to pay.

Their memory should never come with a price.

Creating & Managing a Tribute

How can I add my child to Never Forget Me?

There are two ways to create a tribute for your child, and both are completely free.

Create & manage the tribute yourself Register for a free Never Forget Me account and create your child's tribute yourself. You'll be able to add their story, photos, memories and other available content, and make changes whenever you'd like.

Let Us Help If you're not comfortable with technology, don't have the time, or would simply prefer some help, we're happy to create the tribute for you. Just send us your child's information, photos and memories, and we'll take care of the rest.

You can also do a little of both. Your child's tribute can be a cooperative effort, and we're always happy to help with additions, changes or photos along the way.

Learn More About Creating a Tribute  →

Can I make changes to my child's tribute after it's created?

Yes. Your child's tribute can be updated at any time. You can change or add information such as birth and passing dates and times, their story and description, photos, music, videos, and other tribute content.

If you created the tribute through your registered account, you can make these changes yourself. If we created the tribute for you—or if you simply need help making a change—just contact us, and we'll be happy to assist.

Your child's tribute can continue to grow and change as new memories, photos, and stories are shared.

Who can view my child's tribute?

Everyone. Never Forget Me tributes are public and can be viewed by anyone. A tribute is intended to provide a lasting place where family, friends, and others can visit, learn about your child, share memories, sign the guestbook, and help keep their memory alive.

No registration or account is required to view a tribute.

Using Never Forget Me

How do I sign a tribute's guestbook and leave a message?

First, find the child you would like to visit on the Tributes page and select their photo to open their dedicated tribute page.

From there, choose:

Guestbook — to sign your name and let the family know you visited and remembered their child.

Messages — to leave a personal message, memory, or words of support for the child and their family.

No registration is required to visit a tribute, sign the guestbook, or leave a message.

How do I contact Never Forget Me?

We're always happy to hear from you. Whether you have a question, need help with a tribute, would like something changed, or simply want to reach out, please visit our Contact Us page.

You can also email us directly at support@NeverForgetMe.org .

We do our best to respond to every message as soon as possible.

How is my information used and protected?

Never Forget Me collects only the information needed to provide and support our services. We do not sell your personal information or share it with others for marketing purposes.

Information submitted for a child's tribute is used to create and maintain that tribute. Because tribute pages are public, information you choose to include on the tribute—such as your child's name, dates, story, photos, and other memories—can be viewed by visitors to Never Forget Me.

When signing a guestbook or leaving a message, some identifying information may be requested, but certain information is optional. Information you choose to include in a public guestbook entry or message may be displayed as part of that submission.

Account and contact information is used only as needed to manage your account, communicate with you, provide assistance, and operate Never Forget Me.

For additional information, please see our Privacy Policy .

Do I need an account?

No. You do not need an account to visit Never Forget Me, explore tributes, sign a guestbook, or leave a message.

Registration is intended primarily for parents who have, or plan to create, a tribute for their child. A free account provides access to additional features, including:

  • The ability to create and manage your child's tribute
  • Letters to My Child, your private online diary
  • Discounts in the Never Forget Me store
  • A free remembrance package with items created specifically for your child's tribute
  • Additional registered-member features as they become available

To help protect Never Forget Me from automated registrations, bots, and unnecessary inactive accounts, a registered account must have a child's tribute associated with it within 30 days of registration. Accounts without an associated tribute after 30 days may be removed.

If you need assistance creating or connecting your child's tribute to your account, please contact us. We're always happy to help.

We've also created short video tutorials to make registration and account access easier:

Registration Tutorial

Login & Forgot Password Tutorial

There is never a charge to register for or maintain a Never Forget Me account.

Video Tutorials

Parent Help Center

We've created video tutorials to help you use the features available with your Never Forget Me account. Each tutorial walks you through the process on screen, so you can see exactly how each feature works. If you have questions, need additional help, or would prefer that we make changes for you, please contact us at support@NeverForgetMe.org. We're always happy to help.

Child Tributes

As a registered parent, you have the option to create and manage your child's tribute yourself. You can update their information, story, photos, media, and other tribute content whenever you'd like. Managing the tribute yourself is completely optional. If you'd rather have us make changes for you—or you'd like to work on the tribute together—we're happy to do that as well.

Create a New Tribute

For parents whose child does not yet have a tribute on Never Forget Me. 

▶ Watch the Create A New Tribute Tutorial

Modify an Existing Tribute

Learn how to update your child's existing tribute, including information, photos, media, and other content. 

▶ Watch the Tribute Modification Tutorial

Link to an Existing Tribute

If we created your child's tribute for you before you registered, learn how to connect that existing tribute to your account so you can manage it yourself. 

▶ Watch the Tribute Linking Tutorial

Letters To My Child

What is it, and how do I use it?

Letters to My Child is your private online diary—a personal place to write thoughts, memories, feelings, or letters to your child whenever you wish.

The video tutorial below walks you through how to use Letters to My Child, including creating and managing your entries.

▶  Watch the Letters to My Child Tutorial

Parent Discussions

Public and private discussions explained

Never Forget Me provides registered parents with two ways to connect and communicate with one another through our discussion boards.

Public Discussions are open to all registered parents. You can start a conversation, respond to other parents, share experiences, ask questions, or simply connect with others who understand child loss.

Private Discussions provide a more personal space for a smaller group. You can reserve a private discussion room, create a password, and share that password with other registered parents you would like to invite. Only registered members with the room password can participate.

Video tutorials are available below to walk you through using both types of discussion boards.

▶ Watch the  Public and Private Discussion Board Tutorial  

Visitor Messages & Guestbook Signatures

Visibility and Submission Management

Visitors to your child's tribute can sign the Guestbook and leave Messages of remembrance, support, and love.

To help keep every tribute respectful and safe, all new guestbook signatures and messages are held for approval before they appear publicly. A submission can be approved by either the parent managing the tribute or by Never Forget Me.

Never Forget Me also monitors visitor submissions across all tributes. Parents are welcome to review and manage submissions for their own child, but you are not expected to handle this responsibility alone.

The video tutorial below shows you how to view, approve, and manage submissions associated with your child's tribute.

▶ Watch the Visitor Submissions Tutorial

If you ever have a concern about a message or signature, please contact us at support@NeverForgetMe.org .

Video Tutorials

Still Have a Question?

We're here to help. If you can't find the answer you're looking for, please reach out

 Contact  Us

We'll get back to you as soon as we can.